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Next Day Delivery available at the checkout on selected items

Customer Help

We are always one email a way.

Common purchase queries answered

Orders and Shipping

For smaller items, our usual delivery time is 3-5 working days unless you select Next Day Delivery service at the checkout, if available. For large items our delivery times varies and is between 3-15 working days depending on where you are in the UK.

We encourage all of our customers to create an account on our website in order to be able to keep track of your orders. Just click on “My Account” in the menu and follow the steps to create one.

Please contact our customer service as soon as possible to make changes to your order. Please note that the change might not alway be possible, if the order has already been processed.

Once you place your order with us, we will send you an update as soon as it is processed for delivery with all of the details you need.
No, we use the most secure payment processing provider on the internet who handles our payments.
Yes, we are #1 Supplier of Polycarbonate Sheets in the UK and cut to size various thicknesses and colours of polycarbonate roofing sheets.
We mostly ship within UK, however on some items international shipping is possible. It is best, if you enquire with our customer service prior to placing your order.

Your items can be split into separate deliveries depending on the size of your order and quantity of items. Also, we ship from various warehouse across the country.

If you need to swap an item

Returns and Exchanges

Please click here to learn about the return process. 

Polycarbonate sheets are classified as a bespoke cut to size item and are not refundable due to incorrectly placed order. Please double check the width, length and colour of the sheets you are ordering before placing the order.

Any damages must be reported to us within 48 hours of delivery. Please take photos of the issues and email those to

Our return address is:
TG Supplies
The Factory
Lower Granby Street

It is most efficient to email your query to

Contact us as soon as possible. If your order has already been processed, we are not able to amend your delivery details. 

If your order has been processed, cancellation is not possible.

Yes, we accept backorders.

Next Day Shipping Available

*on selected items

Easy returns

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